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Consumer Protection Laws

In order to protect consumers against deception, false advertising and unfair pricing, the government regulates business practices and competition through a variety of consumer protection laws. These laws address issues such as credit applications and collections, credit ratings and credit repair issues. Above all else, they are intended to protect consumers. Hopefully, you won't ever be in a situation to need these laws. If you are, though, this information will tell you what you need to know to fight for yourself.
  • Federal Trade Commission - Know Your Rights As A Consumer

    Your rights as a consumer are protected under the law. How do you know if you're being treated fairly? What should you do if you believe your rights have been violated?

  • Credit Repair Organizations Act - Your Defense Against Scams

    Don't be the victim of a scam! Know what credit repair organizations can and cannot do with your credit, and make an informed decision when deciding to use one.

  • What is A Credit Score and How Is It Used?

    Has your credit application been denied because your credit score is too low? Learn about scores and how to improve yours.

  • Why You Need A Good Credit Rating

    Having a good credit rating means having access to additional credit when you need it. Do you know how to build, maintain, and improve your credit rating?

  • You Are Entitled To Fair Debt Collection Practices

    Even if you've fallen behind on a debt, you are entitled to fair and considerate treatment. Find out more about debt collection and what your rights are under the law.

  • The Truth About The Truth In Lending Act

    Reading the fine print when you apply for credit can be tedious and time consuming. Take your time, though, because understanding the details will allow you to compare your options and make good credit decisions.

  • Equal Opportunity For Credit Applicants

    Applying for credit can be scary enough. You shouldn't have to worry about your rights being violated, so know what the Equal Credit Opportunity Act does for you.

  • Lawsuits Happen

    One of the most difficult issues a customer can face is the concern that their creditors will file suit against them. When you are not paying your debts, including after you enroll in a settlement plan, creditors may escalate collection activities and even file lawsuits.

  • Credit and Collections 101

    Debt has become a fact of life for many Americans. Nearly half of all U.S. adults who have credit cards carry a balance from month to month, which can create a never-ending cycle of debt.

  • Financial Regulatory Reform to Provide Consumer Protections

    Learn how a new federal law provides better protection over consumer credit and lending practices, and what it all means for you.

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