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CareOne promise
"We were in debt for over ten years and were relieved to be able to make monthly payments to CareOne to begin to get our lives back."Deborah J., Conley, GACareOne Customer

The CareOne Promise

At CareOne, customer satisfaction is not just our goal, it's our promise. As a leading consumer advocate, we are committed to providing honest, realistic, and effective debt relief solutions that provide real, useful benefits for each and every customer.

  • We promise to work together as partners with each of our customers to help them become debt-free.
  • We promise to deliver realistic debt relief solutions that can make financial freedom a reality.
  • We promise to listen to our customers, use their valuable feedback to continuously improve our services, and provide opportunities for them to help others by sharing their experiences.
  • We promise to consistently provide the best possible customer experience and the highest quality service.
  • We promise to communicate detailed information regarding our debt relief plans to make sure our customers know what to expect every step of the way.
  • We promise to protect our customers by serving as their advocate and aligning our interests with their success.

To prove our commitment and to assure effective debt relief, CareOne also promises a simple 100% Satisfaction Guarantee. Within the first 6 months of joining a debt relief plan, if any customer is not completely satisfied with the service, support, or benefits they're receiving, they may cancel their debt relief plan to receive a full refund of service fees already paid to date. No questions asked. And, for settlement customers, we pair this with our exclusive Settlement Savings Guarantee. This Guarantee does not apply to settlements where you direct us to negotiate specific terms but applies to all other first time negotiated and completed settlements. This ensures that you save at least 20% of the balance at the time of settlement or we will reduce our fee so that your savings are at least 20% or we'll waive it entirely in cases where the difference exceeds our fee. That's what we call the CareOne Promise.

Success Stories

"We now have a plan to get out of debt. Before, we were headed for bankruptcy for sure. But after we signed up for CareOne's plan, we knew where we were going."

- Joseph T., Smithfield, UT

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Debt Relief Plans

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Debt Help - CareOne Debt Relief Services
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