The CareOne Promise

At CareOne, customer satisfaction is not just our goal, it's our promise. As a leading consumer advocate, we are committed to providing honest, realistic, and effective debt relief solutions that provide real, useful benefits for each and every customer.

• We promise to work together as partners with each of our customers to help them become debt-free.
• We promise to deliver realistic debt relief solutions that can make financial freedom a reality.
• We promise to listen to our customers, use their valuable feedback to continuously improve our services, and provide opportunities for them to help others by sharing their experiences.
• We promise to consistently provide the best possible customer experience and the highest quality service.
• We promise to communicate detailed information regarding our debt relief plans to make sure our customers know what to expect every step of the way.
• We promise to protect our customers by serving as their advocate and aligning our interests with their success.

To prove our commitment and to assure effective debt relief, CareOne also promises a simple 100% Satisfaction Guarantee. Within the first 6 months of joining a debt relief plan, if any customer is not completely satisfied with the service, support, or benefits they're receiving, they may cancel their debt relief plan to receive a full refund of service fees already paid to date. No questions asked.